Frequently Asked Questions for Parents
What does Eddy do?
Eddy is an online parent dashboard that allows you to view your children’s Google classroom assignments, due dates, and statuses along with classroom and assignment materials. Eddy provides clear and actionable information on what needs to get done. Eddy does not update or manage any information in Google classroom; it simply provides a one stop view into a child’s assignments. Parents can add multiple children to their account, and invite other members of their learning team to their account, such as additional caregivers or helpers.
What does Eddy mean by “Learning Team”?
We all have a squad of people who care about our children and their learning journey. We call that supergroup the Learning Team. Typically, a Learning Team is a student’s parents, additional caregivers and teachers, but it could also include specialists, tutors, grandparents, aunts and uncles, or trusted friends and neighbors.
How do I invite other parents or caregivers to the Learning Team?
Once you have set up your Eddy account, created a Learning Team, and connected it to Google Classroom you can invite other parents or caregivers to join. Click the plus (+) sign in the upper right corner of Eddy and follow the prompts to “Add a Guardian” and email invitations to additional caregivers.
How fresh is the information in Eddy?
Eddy begins syncing with Google Classroom every time you log in. If there are any changes, a “Data Refresh Available” indicator will appear. Click it to pull the updated information into the dashboard. Additionally, to ensure freshness when you log in, Eddy pulls updated information at regular intervals across the school day.
Will Eddy update my child’s Google Classroom account?
No. Using Eddy does not alter your child’s Google Classroom account in any way. It’s simply a tool to give you a better real-time view into the account. Whereas Google Classroom only gives parents “digests” of information, Eddy provides up-to-the-minute tracking at all times.
Help! I’m having trouble with Eddy!
If you can’t find what you need in the FAQs, email us at email@example.com. We’re here for you!
Who is the team behind Eddy?
We’re parents, educators, and technology experts with a combined 60 years of experience building successful, mission-driven education and technology companies.
Does Eddy work with other Learning Systems?
While Eddy is currently only working with Google Classroom users, we’ll be adding additional learning systems soon. If you’ve found Eddy but your child’s school does not use Google Classroom, you can ensure you get notified as soon as your child’s system is supported by signing up now.